Returns & Exchanges

At Footpatrol, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return period for all items in their original, unworn condition. Please ensure all tags and original packaging are intact to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package the Goods

Carefully pack your sneakers or apparel in their original branded box and place them inside a protective shipping container to prevent damage during transit.

3

Generate Shipping Label

Choose your preferred courier method through the portal to receive a digital QR code or print a prepaid shipping label to attach to your parcel.

4

Drop Off and Track

Take your package to a designated drop-off point and keep your receipt; once received at our warehouse, your refund will be processed within 5-7 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing